Privacy Policy

When you become a member of Lead Out Gym, place an order via our website (www.leadoutgym.nl), or visit our gym, we require certain personal data from you. In this Privacy Policy, we explain why we collect this data and how we handle it.

At Lead Out Gym, we value privacy and are committed to protecting the personal data of our members. Personal data is stored, processed, and secured with due care. Lead Out Gym, operating under the legal entity The Leaders B.V., complies with all obligations arising from the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable privacy legislation.

The Leaders B.V. is located at Herculesplein 373, 3584 AA, Utrecht, the Netherlands.

The personal data we store and process may include:

• First and last name
• Gender
• Date of birth
• Email address
• (Mobile) phone number
• Address details
• Bank and payment details
• Information related to your visits to our gym (such as check-in and check-out times and booked classes)
• Transaction data from purchases
• IP addresses, operating system, browser type, and timestamps

We use your personal data for the following purposes:

• Creating and managing a membership
• Preparing, sending, and collecting invoices
• Providing information about our services
• Improving our services
• Responding to questions (for example via the website)
• Providing information about new products and services
• Complying with legal obligations (such as tax regulations)

This data is necessary for the performance of our agreement, namely facilitating your membership at Lead Out Gym. We do not create profiles based on your personal data and do not make automated decisions about you.

If we intend to use your data for purposes other than those stated above, we will always request your explicit consent in advance. You may withdraw this consent at any time by sending an email to info@leadoutgym.nl.

To provide our services, we use external data processors, such as our membership administration platform. We do not sell or trade personal data and will never share personal data with third parties without your explicit consent, unless legally required.

You have the right to:

• Access the personal data we process about you
• Correct inaccurate or incomplete data
• Request deletion of personal data ("right to be forgotten")
• Restrict the processing of your personal data
• Receive your personal data and transfer it to another service provider
• Object to the processing of your personal data

You can exercise these rights by sending an email to info@leadoutgym.nl.

If you are not satisfied with how we handle your request or complaint, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We retain your personal data only for as long as necessary to achieve the purposes for which it is processed, or as long as we are legally required to do so.

We take appropriate technical and organizational measures to protect your personal data. Data is stored only within the Netherlands or in countries that are deemed adequate by the Dutch Data Protection Authority, or where appropriate safeguards are in place.

Lead Out Gym (The Leaders B.V.) reserves the right to amend this Privacy Policy at any time.

If you have any questions, please feel free to contact us at info@leadoutgym.nl.

This Privacy Policy was last updated on 11 September 2025.